Exterior Ltd

Quick answers to common questions.

We do things differently around here—and that’s good news for you. Check out answers to some common questions we get.

General

Ltd. is a new apartment brand that offers a simplified living experience that prioritizes lower rents. We bring you thoughtfully designed, modern apartments while keeping your budget in mind.
We’ve streamlined the application process so you can fill it out in minutes.
Qualified renters can skip security deposits.
Support is always available in the palm of your hand. Our technology-enabled service allows you to communicate with our staff via your phone or computer.
We know rent increases can be unwelcome surprises, so we try to make planning easy. Rent increases will be set once per year, meaning you’ll know your pricing up to 12 months before your renewal. Rents will increase by the greater of 3% OR the trailing 12 month increase in the Consumer Price Index (CPI), as defined by the US Bureau of Labor Statistics. We’ll publish the rate of increase following the announcement of the CPI increase each year. Learn more: https://www.bls.gov/cpi/
Your new apartment will have wi-fi preinstalled to get you up and running quickly. No service interruptions while you wait around for vendors to turn on services. You will receive a code on your move-in date and be good to go.

You don't need to pay a deposit if your application is approved without conditions. You will need to pay a deposit if your application is approved with conditions, which could equal up to one month’s rent. There is no pet deposit. Please read our cancelation policy before applying.

You can add rentable items like storage, a private garage, or a reserved carport space for an extra monthly fee.

Our apartments are available to anyone 18 or older who qualifies based on our Rental Qualifications, found here based on certain occupancy limits.

Amenities at Ltd. are anything but limited. Visit the property website for a full list of community amenities.

We'll host a number of social events throughout the year.

Touring

Conveniently tour an apartment without the pressure of a leasing professional. Choose to take a virtual tour or take a self-guided tour of the community.
Take a virtual tour of any available apartment from home or schedule a self-guided tour. When visiting in person, you can tour up to three apartments that are available for move-in.
You can also visit the property and take a virtual tour in our office or schedule a self-guided tour for any available apartment home.
Whether you want to move soon or in a few months, we can help. Our virtual leasing platform makes it easy based on your preferred move-in date. You can then select your favorite available apartment. You’ll be able to choose your floor, view, and more.

You can see apartments anytime via virtual tours on our website. You can also view the property in-person throughout the week and weekends using our self-guided experiences.

Our Centralized Leasing Team is available to answer all your questions during business hours.
If you are asked to leave a message, we will be sure to follow up within 24 hours.

Our leasing experience puts you in the driver’s seat. Use your smartphone or a digital leasing assistant to tour the property on your schedule. You can view the outdoor amenities and apartment you are interested in from sunup to sundown—whenever it works best for you. You are in control and don't have to deal with a pushy leasing consultant.

Leasing

When you're ready to apply, use our streamlined process to submit your application in as little as 5 minutes.

All of our contracts are for an initial 12-month term. You may have an opportunity to renew after that period.

You can see apartments any time via virtual tours on our website. You can also view the property in-person throughout the week and weekends using our self-guided experiences.

A government identification (driver’s license, passport) and your social security number. If you don't have a social security number, you may provide information from your passport. Please visit this link for additional details.

Our fees are as follows:

Application $85
Pet Fee $250 (One time only)
Pet Rent $25 monthly

In most cases you will receive a response within 24 hours.

Visit the property website from a desktop computer, laptop, or smartphone and select Apply to begin the application process.

Please view this link to review the Income Criteria.

Our leasing experience puts you in the driver’s seat. Use your smartphone or a digital leasing assistant to tour the property on your schedule. You can view the outdoor amenities and apartment you are interested in from sunup to sundown—whenever it works best for you. You are in control and don't have to deal with a pushy leasing consultant.

Payments

If you qualify based on your credit score, the only upfront expense you'll need to cover is the application fee. You may need to pay a deposit, but Jetty is available to provide payment assistance. For more information on Jetty, here.

Your application fee, deposit, and first rental payment can be paid by credit/debit card or bank transfer. Monthly rental payments can only be paid with your debit or credit card using our online payment portal.

Rent is due on the 1st of each month.

We know life happens. Sometimes you may not be able to pay your rent on time. In that case, a flat late fee of $50 will be assessed on the 4th day of the month.

The Consumer Price Index (CPI) measures the average change in prices paid over time by urban consumers for goods and services. We use this calculation to determine our annual rent price changes.

If you were asked to pay a deposit, it is protected and returned at the end of your tenancy. This will be less any reasonable charges that you have agreed to.

At the beginning of each year, we look at the previous 12 months' Consumer Price Index. That rate represents the percentage increase you can expect to see when it comes time to renew. This doesn't mean your rent will increase immediately; your rent will not increase during your current lease term. Instead, this updated price will set your rate when it's time to renew your lease for the coming year. This gives you visibility into how rents will change as early as possible.

In 2024, we will increase rents by 3.4% to align with the updated CPI. This rate will be effective for new leases signed in 2024 and current residents who want to renew their lease for the coming year.

Your Home

Pets are welcome! You'll need to provide documents from your pet's last vet visit showing all vaccination are up to date and provide a photo. There are some breed restrictions.

The following breed restrictions apply:

Pit Bull Terriers/Staffordshire Terriers
Doberman Pinschers
Presa Canarios
Alaskan Malamutes
Rottweilers
Chows
Akitas
Wolf-Hybrids

Our apartments are all non-smoking. We ask that you refrain from smoking within 20’ of any building, apartment entrance, or common area.

At Ltd., we issue a unique electronic code to each leaseholder.

The number of people living in your home depends on your apartment type. Only 3 people can occupy a 1-bed. A 2-bed has a maximum of 5 people. A 3-bed has a maximum of 7 people.

It is your home and there is no limit on the number of guests you can host. However, we ask that you respect your neighbors and keep noise to a minimum. We also request that you limit the number of guests who access amenity areas—including the pool—to two people per household.

Renters’ insurance is required and is not included in your rent.

If you want a landline, you'll need to contact your local service provider to secure that agreement on your own.

Ltd. provides convenient door-to-door trash valet service 5 days a week. Simply place your trash in a sealed bag inside the provided receptacle and set it outside your front door between 6:00pm and 8:00pm on the scheduled days. Our service provider will remove the trash starting at 8:00pm.

You may park any vehicle registered with the apartment community in the designated spaces. There may be a limit to the number of vehicles allowed. If you’d like to reserve and pay for a private garage or reserved carport, our Centralized Leasing Center will help you add that to your lease for a monthly fee.

All major appliances are provided, including a full-size washer/dryer, dishwasher, fridge/freezer, microwave, and oven.

Maintenance

Often, you can complete a service need yourself using the self-serve maintenance assistant. If this is not the case for your specific need, you can easily request service in the Resident Portal. Non-emergency maintenance requests are scheduled on certain days of the week and may not be completed within a 24-hour time period. If you have a maintenance emergency, call the Leasing Center right away.

Someone is available 24/7 for emergency maintenance issues.

If you are not sure if your service request is an emergency or not, please call the Leasing Center for assistance.

Move-In

You can use our checklist to ensure your move-in day goes smoothly. Once approved and all payments have been made, you will receive a digital key to unlock your apartment’s front door on your move-in date. Inside your home, you will find any access devices and additional keys you may need. Our Leasing Center is available in case you encounter any snafus. Do not hesitate to contact them for assistance.

Our leases start every week on Monday, Tuesday, Thursday and Fridays. If you need to adjust your lease start date or actual move-in date, you can contact the Leasing Center. They will help you change your lease start date and update your moving reservation time slot as needed.

Management

A Property Manager is on-site throughout the week with Resident Hours available if you need to meet someone face-to-face.

Interior image apt on Buffalo Speedway

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